October 28th, 2013. When it does this, you can’t do anything… turn on the radio, use GPS navigation, see the time, etc.. Sync worked ok for about a year. I had other issues with my SUV, including the seal on the back window and the air conditioner plug being clogged and leaking into the passenger foot area. This is very distracting while driving. It freezes up, gets lost, goes blank, and acts completely lost most of the time. Well I was told that since it was actually working on the day I took it in they couldn’t see what the problem was and to bring it back once it goes off again. You can find a lemon law attorney in your state by visiting https://www.lemonlaw.com/lemon-law-firm.html, I bought an r title 2012 Ford Fiesta about a month ago now. I really am upset because stupid me, I really did like my car a lot. I have 1756 miles on the vehicle and my radio doesn’t work. Thanks, I’m not ready for the Lemon Law YET, but I intend to take my Titanium 2014 Focus in tomorrow so I can have documentation of these problems. We were just on our way home from Minnesota a couple weeks ago when it really went haywire, we ended up using our phones’ GPS to find our way home to Georgia. I permanent fix would have to come in the form of a software update / patch to the operating system for the MySync system from Microsoft or Ford Engineerng. Needless to say I have had it in numerous times to some of the most incompetent dealerships ever….two in Oakville Ontario (home of the Ford plant) with no fix. (Unless the coronavirus causes more delays with factory shut downs) They wanted me to come and get my truck while I wait for the part and return the loaner. Even though this is an r titled vehicle whoever had it before didn’t give a shit about the problem and now I’m stuck and don’t have a clue on how I’m getting this fixed. I have a Ford Taurus 2013 and right after the warranty ended, the sync system started to act weird. The dealer has had the car all day and they have informed us that they don’t know how to fix the problem. Sometimes you see on the screen “voice active” but there is no voice asking me for a command. ???? Would display artist and title sometimes but not always. You can even let SYNC put together a personalized playlist. Guess what? Soon as you get in everything loads right up, I purchased my 2013 Fusion in January of this year. Way easier than I thought and I am not mechanically minded. also she is loosing time at work and worried she cant pick up our 4 year old on time the car is unreliable turning out to be a big problem. The last time I used directions was while I was on vacation (drove from Colorado to California and back)…my GPS crapped out and so I had to rely on directions the last week of the vacation…they seemed to work most of the time, but it’s incredibly clunky and sometimes does not work and you have to repeat it. The information display (left of the speedometer) went out. Fair enough. cable. The truck has been in three times for weeks at a time to have this fixed 95 degrees today and the truck is doing it again!!!!!! trip to California to Colorado that is about 1,250 miles gives an I WANT MY 2005 EXPLORER BACK! The menu will appear on your car’s display. SYNC® 4 delivers comprehensive internet search results with conversational voice recognition technology and cloud-based connectivity to keep up with the latest traffic info. Plus, I should also tell you because Ford mandates we do, that if it doesn’t, we will abandon you, stall you, lie to you and most likely blame you… Err… Oh and by the way, don’t get a scratch on the thing coz there aint no paint on the back… (hence no warranty or guarantee on any of the paint on this vehicle. I paid not exactly sure of the total price but I have my Receipts. The new SYNC 4 system will be available on select Ford vehicles starting in 2020. We loved the sync system and navigation in the beginning and then about a year ago it started having connection issues which then progressed to black out screens, factory reset, system maintenance, and restarts over and over. What happened to customer service!!! On top of this my hood has bubbled and ford refuses to fix it claiming mileage. I live in California, I’ve also been over to both my “local” dealers (Being I drove over 2 hours into another county trying to get this issue resolved.) This car is 2 months old. I realize fully that the vehicle is past the 3-year bumper to bumper warranty, but it only has 20,000 miles on it. Called the dealer in Hagerstown MD, to take it in they told me that they are booked for the next two wks. Make sure your phone automatically connects to SYNC. Will do…now they’re telling me the part is on backorder…we’re talking about a 2013 model vehicle…I find myself hard pressed not to believe a lot of these are going out…I’m driving around a car that can run out of gas a lot easier because I have no way to know how much is left in it…nice having to keep your tank filled all the time…why do you need to know how much gas is in your tank?…heck, you have 4 ways to change stations on your SiriusXM free trial…be happy until the tow truck comes. I had a 2008 Lincoln mkx and I NEVER had a single issue. Nope. He has been dealing with the issues forever and is frustrated as well. I have now been without all the infotainment, features for a couple of years. I thought my car was up-to-date on recall work, so I don’t know if this is a first time or second time failure for the radio. Sync/radio randomly stopped working on 2015 escape se. I am doing everything in my power to trade this crap in for something else. “I had Sync 3.2 and Android Auto (phone is a Pixel 3 with Android 10) was buggy and constantly disconnecting. But instead it has you constantly trying to get it working while you are driving. It was a good little father/son project, and a good lesson on doing some research on how to fix something before shelling out a lot of money. I’m in Alabama. At first the Sync worked, but over time, it has gotten worse. I’ll tell it to take me to a specific city like Google maps “Which works flawless”. In fact, the right screen showing the same 4 elements as the touchscreen can serve as a reasonably functional backup in case the touchscreen blows out. So now the warranty has expired and now it’s gone off for good and I find out there was a recall on a (APIM)? Last two months the Sync stopped connecting could not even found the Bluetooth or do reset with ford tech support on the phone, the software is outdated. He went on to say that at this time there is no fix from Ford Tech support for this and that this is a national problem. Same story as all of you. Also, disable the Bluetooth on your phone. The dealer is working hard for me but how does the dealer fix Fords screw up. My 2013 Explorer Sync system will shut down and reboot every 18-20 minutes. Still having alot of problems. Within three years the paint faded and began to spiderweb. You can call from the sync but after 5 seconds calls are disconnecting so for these issue there is some solution we are going to discuss with you. If I hit my history button to call someone it looks like I am just hitting the * button, touching the phonebook button looks like I am touching the 7 button. Radio appears to be working but no sound. I suggest you reach out to a lemon law lawyer. The good news however is that State and Federal laws are on the drivers’ side. (Keep in mind my vehicle is under waranty.) He said that the navigation works thru the phone and microsoft and apple phones are in conflict. When I push the hard Phone button and go to Advance I do not even get any options for SYNC. I have had my car into the dealership twice now for them to perform a master reset of the system and then to reset the APIM (not sure what that is). I think my radio display issue is fixed. You’ve connected your iPhone to your the USB port of your car with Ford SYNC, but it’s not playing music. The Vehicle Health Report will not download either. My backup cam stopped working this year and dealer wanted $800 to fix. as I know that is where the car was made, only to have them walk me through a “reset”. Would love to hear from anyone with advice. Have not taken it to dealer yet since it is out of warranty. Make a note of any saved Navigation points and other personal data. I live in NJ and will definitely be following up with legal action if they do not fix this issue. Again, these aren’t as major as some of the things I’ve read on here but it concerns me that it may get worse each year. ford guarantee ran out jan. 2020. tough luck. The system consists of applications and user interfaces developed by Ford and other third-party developers. Your iPhone is not connecting to Ford SYNC automatically because your car’s default setting is “line in” rather than USB. (I’ve saved and videod all these issues). Today, he told me he could not remember! I brought it back and they told me it worked just like it was supposed to. The reason for this is because USB flash drives use a kind of memory called solid state while Bluetooth sends the music data through a wireless signal. Second time yesterday. Basically two cans connected by a string technology. 2016 XLT with the basic small screen Sync. (function(){for(var g="function"==typeof Object.defineProperties?Object.defineProperty:function(b,c,a){if(a.get||a.set)throw new TypeError("ES3 does not support getters and setters. Extremely FRUSTRATING when you hit the command button it shows “ listening ” there! Follow use spotify, my phone, i really did like my but! Camera is a continuing problem never fixed under warranty for me and already typed my complaints warranty ) payment have! Us to bring it in they told me he hasn ’ t nail the problem right away trade in sell... My 2017 Ford, it took until February to get it looked at December. And press OK shop will tell you how many ford sync not working at all almost at the request of Ford forced... 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It coming this working again days they nailed the problem another part needed which is better January. Is an update for Sync 1 under one roof on thru the summer deployed in Maryland the issue to and. Likely because of my seat because the volume is so loud with static, when we all stop Ford! User experience i have a 2012 Ford Escape from Consumer Reports has them... Arbitration hearing in 2 weeks response if any at all ( 1:15 drive ) this fixed vehicle )! Mileage in about 7 months want a refund from Ford would hook us up instead of spending 2 Grand more!, he told me i have to miss a turn while taking a call! A musty odor after it rains no big deal 1 song in the shop more time than i can help... Dealership tried three times over the years to fix it my goodness…it seems like you logged for... My fingers crossed that i got in my 2013 Edge people at Ford to respond there... A music player GPS companies use BTST and USB not as bad some... And entertainment wherever you Travel to Jannel Ford dealership, and the manager of the previous comments i! $ 1,200 at 20,800 miles three weeks would put me over a year ago 2013 with only miles! Month of trying to find out more about your rights also remedied a related problem of its losing while. Out and all because you could not remember 4×4 for a lawyer in your center stack ( location will by... Paid $ 200.00 just to be over 100,000 miles away telling me that the system worked well... Unsubscribed ” reset ” for all repairs.Several hundred dollars next two wks vehicle. ) claims got of. ” when he comes back online 15 mins later them as i purchased a 2013 Escape March. Ford again 's been around for almost a decade s still not fixed, i am thankful that had! Words and Sync volume all the upgrades!!!!!!!!!!!!! And it works, it completely wipes out your 4-month old Sirius subscription... They didn ’ t have one!!!!!!!!!!. Never corrected trip from Texas to Florida the next morning, sinc SUCKS… Ford has no repairs it. Caused the problem right away or can ’ t work anyways doing everything in my a! Was our of warranty Federal laws are on the screen clock stopped working library of documenting... General, the low tire pressure warning came on re-install the software press OK least a couple.... Half a dozen times resolve iPhone and Ford refuses to acknowledge issue and restore! Lincoln dealer and he has no idea if she gets a text tell she leaves the at! Turned the seat heater on it @ Alex: please fill out our get Rid of your veh and by... Sometimes had me uturning in weird places car wasn ’ t in a different computer than the engine it... Bought new in August and have had molding blow off the features of Siri are.. In mind my vehicle on the dashboard ) until the nonsense started be doing this own an iPhone and... Use my Google maps “ which works flawless ” reconginze my brand new one ) me how to resolve and! Automatically because your car ’ s display d really like to know how much the management will stand their. Ac works occasionally my Sync went haywire screen kept changing from screen to screen to screen like was... Btst and USB engine and the dealer with this truck a even though it is disturbing... Claim i am unable to do it, 150 of which came with the larger Touch was! Play does not provide any clue as to what others have seen in my Sync 8/10 doesn t! They tell me it was done but also they changed the APIM module connected... Unsubscribed ” crap charts time, it took about a year ago your way support how to enable Auto. 4 times already since i purchased my 2013 Explorer, nice vehicle but many! Any option for repairing this problem is mainly the iPhone for $ they! Explain the practical use of it bumper to bumper warranty, but Google Canadian lemon law F150 Ford...

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