The only error message is the one written above. i can't change the screen size .when i try to change to it with the icon on the remote ,the message " Feature not available with current input mode" is displayed and the screen size settings is greyed out in the system settings . This feature is available on TVs from 55“ and above. How to assign the [TV] remote control button to the YouView app, The YouView app doesn’t appear on the Home screen of my Sony Android TV. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Access a world of great apps, games, movies, and shows with Android TV for Sony BRAVIA. What apps are available on Sony's Android TV? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Why can't I change the Wide Mode Settings on Sony's Android TV? As this has been confirmed by multiple people (well 2 so far anyway) can this be added to the 2015 Android issues list? 16,180 satisfied customers. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. (I dont have Sky Q). If the Sky Q box is set to 1080p output, Wide Mode is restored as usual. Shahid. This appears to be a Sony TV issue not allowing Wide Mode with 4K Hdmi input. sony bravia KLV-40W672E . Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. The size of the video cannot be made larger than full screen or smaller than actual size. If enabled, the TV can charge the connected MHL device when the TV is in standby mode. A trick you can do with video is to put the lens in AF mode (if it has a switch), and/or put the camera in MF mode. If you stream an app and then press the WIDE button, the TV displays Feature not available. IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. Display/Picture Picture quality is not as good as viewed at the store View the BRAVIA Image available on your TV to confirm picture quality. I have just connected a Sky Q box to a KD-65X9005C TV via HDMI 1 input set to enhanced mode. In this VIDEO I will provide you with all the potential solutions to fix problems with SONY TV Youtube Apps in the Home feature. Change the aspect ratio on the app's settings. I hope sony did not join with Volkswagen, Boeing or other untrustworthy brand. Manually Change the Wide Mode Setting. Click any button on the remote control to display information. For R Series Press the HOME button, and then go to Media > Photo to view sample image. All Mobile, Tablets & Smart Devices products, adjust the screen on the TV, refer to this article. Reading that thread sadly demonstrate that sony help is really … Go to … Sony's 2018 Bravia TVs are some of the best you can buy in the smart-TV category, with superb picture quality and Google's Android TV offering all sorts of apps, services and features. This is normal operation. The Wide Mode feature is not available while using the Netflix app on the TV Applicable Products and Categories of This Article IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. (Display Area is configurable only when Auto Display Area is set to Off.) I have a 4K 65 inch TV (UN65KS8000). @Risc0n - If your still lurking around these forums, are you able to test by any chance and confirm? No, there is (are) not any error codes displayed. As part of the normal operation of the TV, the Wide Mode feature is disabled while any of the Internet video apps are being used. I turned the TV off for a while and I tried different channels, just to be sure. Press the button on your remote control repeatedly to change the wide mode. Is there a particular reason why you would need Wide-Zoom etc when viewing 4K content via Sky Q? Press the "Menu" button on the remote control. Rest assured that regular night mode still works as before with the ultra-wide lens, so you won't be missing out there. This button will cycle through the available Wide Mode settings that may allow the signal to be displayed correctly. USB Digital Photo and Music Player: Connect your USB storage device In this case, change the computer’s settings, then set your computer to use a different video signal. Check your remote control for a button labeled Wide, Zoom or. This appears to be a Sony TV issue not allowing Wide Mode with 4K Hdmi input. The Sony TV also does not allow Wide Mode if viewing 4K via the built in Netflix, YouTube etc. Change the Automatic Picture Setting in the TV menu. When in video mode, tracking is not available, but even face recognition is more reliable with the improved AF system. The Sony X900H isn’t the brightest HDR TV available, but the light output is still very good and at times can seem overly bright in a dark room. To use the Sync Menu Press the ACTION MENU button, select the Sync Menu, and select the desired item in the Sync Menu. 1 person found this solution to be helpful. I want "normal" , but, it will not change to any other mode. Yes, I have re-booted the TV and did so multiple times. This has always been possible with 1080p why not with 2160p? Find information and receive instant notifications about your product, Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. A newer version of your browser may be available, Inspirational stories, tips and tricks from our European photographic ambassadors. The photo below shows the options that this could have selected, or I could over-ride if I chose to: The TV displays the message "Not available with current signal" when the Wide Mode button is pressed on the Sony remote. If your device uses version 1 of the Netflix app, you may be able to use one of the following options to adjust the size of the video you are watching by zooming in or out. If you click Cancel changes, the change is not made, and you go back to the SETTINGS menu. The Sky Q box is set for 2160p 10 bit and everything is working fine except for one issue:  the TV no longer allows Wide Mode (Wide Zoom, Normal, Full, Zoom), to be changed. Auto Wide Mode: Set your TV to auto adjust the screen based on the signal resolution (page 16). Most applications don't have an option to adjust aspect ratio. Check the settings of the device connected to the TV. Owner of Repair Shop. Choice here is the key in my opinion and seems to be something that should just work. [ A ]: example of a button on the remote BRAVIA image is sample image available by default on your BRAVIA. My Sony TV will not Turn On. We recommend that you take a look at the settings on your TV and then locate it on this … (Same screen ratios) I don't see why the two inputs should be treated differently. Check computer settings if it's connected to your TV. Software Update and other functions not available UN65KS8000 JUMP TO SOLUTION ‎06-23-2019 10:26 AM - last edited on ‎03-11-2020 09:19 AM by SamsungJace. Every smart-TV platform has its own unique layout, so take a moment to get to know your TV's Home Screen. Set Screen Format/ Wide Mode to Full; Set Display Area to Full Pixel. Feature not available with current input mode sony bravia KLV-40W672E. 1920 x 1080/60 Hz output may not be available, depending on your computer. No, the TV does not state which applications are unavailable (which seem as though it is an odd error for Sony to use as an error message). I have a Sony KDS-R60XBR1, the mode for Normal TV mode is greyed out and I can't selectthat option. This allows an unprecedented level of calibration and the ability to fine-tune adjustments simply not possible through conventional picture settings. Our site is not optimized for your current browser. Get access to all information, keep your product up to date and enjoy great deals, Visit our Community and share your experiences and solutions with other Sony customers, Never miss an update again! Your Sony TV may come with many great features and enhancements to help process the sound that you hear. Vizio TV changed itself to wide mode and will not change to anything else. You can see the Bravia settings available to me, and you can see that the Wide Mode setting, which seems to automatically default to whatever type of signal it is receiving per channel, is set to “Full” mode. By pressing the up arrow or down arrow button on the TV remote control you can increase the size of the video to fill the screen or decrease the size of the video and the image will appear only in the center of the screen. Discovering that your TV will not turn on is a big disappointment when you go to sit down and relax. In Plug and Play, signals with a 60 Hz vertical frequency will be detected automatically. Favorites: Your favorite channels and inputs are at your fingertips for easy access to programs and inputs (page 15). Have an XBR-65X900C just over a year old (out of warrantee and support I quickly found out) stuck in "wide zoom" mode. I have a Sony HD TV model KDL42V4100 … The Wide Mode feature is not available while using the Netflix app on the TV Applicable Products and Categories of This Article IMPORTANT: This article is designed to assist when attempted to adjust the screen setting when watching a video using the Netflix app built-in to a Sony TV or on the DMX-NV1 Internet Video. Please note: The following settings may or may not be found on your particular model of TV. How do I turn on/off "Safe mode" on Sony's Android TV? Watching TV from the sides is now as satisfying as from the centre. My preference has always been to zoom the picture so the whole screen is used. Then you press the AF-ON button, the camera will temporarily enter AF mode and focus the lens. Used if you have a wide-screen TV that displays high-definition images (1080 pixels wide) in 1080p format. I appreciate this loses some of the picture and its a compromise but I didn't buy a 65" inch 4K tv just to have 1/3 of it blank. To put this another way - why has Wide Mode been disabled for 2160p whilst it has always been available for 1080p? It looks like JavaScript is disabled in your browser. Does anyone know why? Stay informed with a Sony account to get news, offers and promotions. … read more. I will also test other 4K sources later too - ones you mentioned like Netflix etc. I've recently noticed that some functions from the setting menu, including software update, are in gray and not available. Solved! Any ideas why that is? High School or GED. If you are using the Netflix app on a Blu-ray Disc player, Network media player or Internet video device and need to adjust the screen on the TV, refer to this article  adjust the screen on the TV, refer to this article . You pick up the remote and you press the “On” button but nothing is happening. The existing software is V1.752-1,500-0013 according to sony there is an update V6.5629 available. Increasing the video size will affect the. When you let up, the camera will … You are quite right, I have added this to the bugs and issues list: https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2265826#M14471, Im in the process of an update of those bugs and issues thread too   ('bout time i got my butt into gear and updated them !). When viewing films (primarily) 1/3 of the screen is black (top and bottom black bars). You might be wondering, why my Sony TV will not turn on. If the Sky Q box is set to 1080p output, Wide Mode is restored as usual. You come home and all you want to do sit, relax and watch some TV. My question, then, is there some way to get Wide Mode working with 4K Hdmi input or streamed content? To address colour variations from the production process, this TV is ready to use Portrait Displays' high-performance Calman auto-calibration software. For optimum picture quality, it is recommended that you use the signals in the chart. Does not work here either. (PC reboot may be … Even if 1920 x 1080/60 Hz output is selected, the actual output signal may differ. Have an XBR-65X900C just over a year old (out of warrantee and support I quickly found out) stuck in "wide zoom" mode. If I use the wide button on the remote or go to the wide mode in the settings it either says "feature currently unavailable" or "feature not available for current signal" depending if there's an input or not. Thanks @Risc0n - it probably is by design, but still cant find information to state that. Sony has come out of the TV traps impressively early for 2021, already revealing pretty much every detail of its entire Bravia range for the coming year. (For model KDL-40SL150, this feature is not available). I get "Feature not available with current signal." Think I read this is by design when displaying a 4K signal? If I use the wide button on the remote or go to the wide mode in the settings it either says "feature currently unavailable" or "feature not available for current signal" depending if there's an input or not. The Wide Mode feature is not available while using the Netflix app on the TV, Applicable Products and Categories of This Article. This is when I pressed Wide on the Sony remote. This article will show you what we have found to be the optimal setting for most Sony TVs. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colours stay true from wherever you're watching. A screen will appear on your TV that allows … help me The TV displays the message "Not available with current signal" when the Wide Mode button is pressed on the Sony remote. help me Tags (7) TV does not support interlaced signals. Im assuming that at 2160p resolution, the TV is set to 16:9 format anyhow - therefore these options would be disabled. 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